Refund policy
Returns and refunds
Made-to-order final sale
Every item is produced to order. We do not accept returns or issue refunds for change of mind, buyer's remorse, no longer needing the item, or a color, size, model, or fit selected by the customer when the listing and compatibility information were accurate.
Damaged, defective, incorrect, misdescribed, missing, or undelivered items
Contact datum0029@gmail.com promptly with your order number and, when reasonably available, clear photos of the item and packaging. If an item arrives damaged or defective, is incorrect, is materially not as described, is missing, or is not delivered, we will review the order and provide an appropriate replacement or refund. When the problem is our error or a manufacturing or shipping defect, we cover reasonable return-shipping costs. Do not ship an item back unless we provide return instructions.
Cancellations and shipping delays
Cancellation requests may be submitted within 15 minutes while an item is unfulfilled. Because production can begin quickly, later cancellation requests may not be possible. If we cannot ship within the promised time, we will request consent to the delay or provide a prompt refund as required.
Refund timing
Approved refunds are issued to the original payment method. Your bank or card provider may require additional processing time after Shopify confirms the refund.
Applicable rights
This final-sale policy does not limit remedies required by applicable law, including rights relating to defective, incorrect, materially misdescribed, missing, or undelivered goods.
Contact
Email datum0029@gmail.com for help with an order.